All posts by Benjamin Taylor

About Benjamin Taylor

www.bentaylor.com www.linkedin.com/in/antlerboy

Devo-mix?

Everyone is talking about devo-max, though some of us ‘experienced’ (or cynical) enough to remember the ‘freedoms and flexibilities’ club of the first 14 ‘excellent’ authorities (in which both Kent and Hammersmith & Fulham boldly proposed ‘public service boards’ managing *all* government spend locally) might be dubious about the extent of what will actually happen. […]

A simple guide to demand analysis in the delivery of victim support services

Introduction Managing victim support services can be full of challenges. Matching capacity with demand is a key approach to removing some of the visible and hidden backlogs along a victim support service pathway. In this article we show how to conduct demand and capacity analysis to improve victim support services. What is gap analysis and […]