This is a site to link or host all case studies and methods for #publicservicetransformation, from the Public Service Transformation Academy, sponsored and maintained by RedQuadrant.

This is an open access, Creative Commons-licensed site with the goal of crowd-sourcing links and content to cover all useful public service transformation case studies and methods.

This simple WordPress site can easily provide cross-links to existing content, from partners like TLAP, apolitical, CCIN and the many others who have contributed to the state of transformation process, and can contain rich text openly accessible new content.

You contribute content and links – just go to the site and click ‘register’.

You can choose your own tags and the content can easily be sorted and found.

Explore our FAQs to learn more about how to post and share content.

Email contributing editor, Clive Gilbert at with any questions.

The initial content comes from the PSTA’s first Public Service: State of Transformation process in May 2018, identifying what ‘transformation’ could and should mean in public services in the UK and internationally.

We produced two reports:

  • Think pieces:
  • Case studies:
  • And our lead partner, RedQuadrant, produced a shadow report, State of Emergency:

The reports were launched at our 2018 conference, It Doesn’t Have To Be This Way – full notes and other materials all available here:

RedQuadrant are also adding their case study content.

The site is modelled after and its predecessor, open access contributable spaces for all #systemsthinking content.