The challenges appear insurmountable. Conditions that are truly ‘turbulent, uncertain, novel, and ambiguous’. And we are running on empty.
This paper, from @RedQuadrant and the Public Service Transformation Academy @ServiceReform, sets out twelve principles for an adaptive approach to meet the needs of our circumstances.
Which of these twelve capabilities do you think is the most important? Which have we missed? Did we get any wrong?
Full paper: https://lnkd.in/gXn9CkX
PSTA page: https://bit.ly/2JF7Hfp